FAQs
Membership & Access Why do I need a code to create an account? DMDC DISTINCT operates on a controlled access membership system. A verification code is required to ensure every account is authentic, secure, and aligned with our community standards. This protects our members and preserves the integrity of the brand. How do I get a code? Enter your email and create a password on the signup page. Password Criteria Your password must meet the following standards: - Minimum 8 characters - At least one uppercase letter - At least one number - At least one symbol If your request is approved, a unique verification code will be sent to you. Only verified emails can proceed to account creation. Do I need to create a password again after verifying? No. Your password is already set during the first step. Once your code is verified, your account is fully active. Why does DMDC DISTINCT use a gated signup process? Because exclusivity is intentional. Our platform is designed for individuals who value discipline, purpose, and distinction. The code system ensures that every member enters with intention - not by default. I didn't receive my code. What should I do? Check your spam or promotions folder. If It's not there, request another code or contact support for assistance. Subscribers: This page is for updates only, not access. Signup: Create your account. A verification code will be sent to activate your access. This page is for membership, not updates.
How do I purchase a product I like? Click the Add to Cart button and enter your delivery details at checkout.
Can I return a product? Yes. Product can be returned within 30 days of purchase. View our full return policy by clicking + sign on the product page.
What if my order is delayed? If delayed due to reasons beyond weather or transit, you'll receive a notification from the delivery provider. Shipping info is available on the Add to Cart page.
Is it safe to use my credit card on your website? Absolutely. We use secure encryption to protect all personal and payment information.
What are the shipping costs? Shipping is calculated at checkout based on package weight and destination. Rates may vary per order. Full details are on our Shipping Policy page.
